Responsible Gaming Policy of betonred.com managed by UNO DIGITAL MEDIA B.V

HOW DO WE CARE ABOUT RESPONSIBLE GAMING?

Gambling games in an online casino should always be a form of entertainment. However, there is a small percentage of people who lose control while playing. Before starting to play, it is important to remember that gambling should never be treated as a source of income or a way to pay off debts. It is worth monitoring the time and amounts spent each day in an online casino.

If you believe that you may start spending more money than you can afford, or if gaming begins to interfere with your daily responsibilities, we strongly recommend considering several steps, such as setting limits on gaming activity, using the self-exclusion option, or seeking support from independent, trusted organizations. You can take a test related to gambling addiction to check whether you show its symptoms.

LET US SHOW PROOF OF IDENTITY

1. Underage players

BetOnRed does not allow persons under the age of 18 to create an account. Any underage person attempting to open an account with us, or anyone assisting them in doing so, violates our Terms and Conditions.

You can take the following steps to protect underage persons:
Do not share your login details with anyone.
Do not use the “remember password” function when logging in.
Do not share your credit card or bank account details with minors.
Install parental control software or internet filters if persons under the age of 18 live in your household. Such software can be downloaded from the following websites:
CyberPatrol
GamBlock®
Solid Oak Software
Net Nanny

2. Gambling problem

Many activities can become problematic if they are not performed in moderation (for example alcohol consumption, shopping, video games). The same applies to gambling. Symptoms of addiction are often difficult to notice in oneself or others, and sometimes they are not even related to money. Gambling can be a sign of a deeper problem.

It is possible that gaming has become a way to escape from problems or to avoid confronting them. Motivations may be so subconscious that a person is not aware of the true reasons for their behavior and its consequences. In such situations, professional help is available.

It is crucial to recognize such behavior as early as possible, before real consequences appear. Unfortunately, the symptoms of this disorder may be not only physical, but also financial and social.

Fortunately, most people can play throughout their lives without any problems.

3. How do I know if I am at risk?

We have eight rules of safer gaming at BetOnRed

Casino betting is entertainment. It is not and never will be a form of career.
Never increase your stake solely to recover losses.
Set a daily, weekly, or monthly budget that is within what you can afford to lose.
Do not play cards or casino games for money when you are under the influence of alcohol or drugs, when you are tired, or in a bad mood.
Control the time spent online and monitor bets placed on BetOnRed.
Take breaks to keep your mind fresh.
Set a budget before you start playing and stick to it.
Have fun!

If you feel that you may be at risk of developing a gambling addiction, there are many specialist services and websites that can help you. On the website https://begambleaware.org/gambling-problems/do-i-have-a-gambling-problem you will find a simple self-assessment test that will help you evaluate whether gambling may be becoming a problem for you.

4. Our services and tools

BetOnRed offers a wide range of features that can help you if you feel there is a risk of developing a gambling addiction.

BetOnRed has introduced a set of measures aimed at ensuring that players can place bets and play in a safe environment. Your account has been designed in such a way as to allow you to enjoy safe and comfortable entertainment.

When playing games of chance or skill in which money is at stake, the outcome is never certain. Even if a coin has been tossed ten times in a row and landed on tails each time, there is still a 50% chance that the next toss will result in heads.

There are ways to make your experience not only safer but also more satisfying. To use the deposit limit function, you must log in to your account via https://betonred.com. We encourage you to use these tools while playing on BetOnRed.

5. Limits

5.1. Set a limit

Deposit limits are part of our Responsible Gaming Policy and help control spending. You can choose a daily, weekly, or monthly limit, or apply a combination of several limits to increase control over your finances.

We recommend that players set limits on the amounts they plan to spend. This can be done by going to the “My Account” section and then “Responsible Gaming”, and entering a value in the “Daily Limit”, “Weekly Limit”, or “Monthly Limit” fields. By setting a budget, you gain the ability to react when you notice that you are starting to play more than you planned.

If you set a deposit limit, any request to increase or remove it will only take effect after 24 hours. This time is intended to allow you to reconsider whether you really want to raise the limit. Any request to lower a limit or set a new limit will be implemented immediately. You can also set Betting Limits, which allow you to control the maximum amount you wish to wager during a given period.

5.2. Daily limits

Daily limits apply for 24 hours. Like all limits, they take into account amounts deposited during the previous period. For example, if you have deposited AUD 20 within the last 24 hours and set a daily limit of AUD 20, you will not be able to make another deposit until another 24 hours have passed since the previous deposit. If, during the same period, you deposited AUD 10 and set a daily limit of AUD 20, you will only be able to deposit the remaining AUD 10 before 24 hours pass from the last deposit.

5.3. Weekly limits

Weekly limits apply for 168 hours. Like other limits, they take into account amounts deposited during the previous period. For example, if you have deposited AUD 20 within the last 168 hours and set a weekly limit of AUD 20, you will not be able to deposit additional funds until a full 168 hours have passed since the previous deposit. If you deposited AUD 10 while setting a limit of AUD 20, you will be able to deposit a maximum of AUD 10 before 168 hours pass from the last deposit.

Note: if you already have an active daily limit and set a weekly limit that is lower than the daily limit, the daily limit will be removed and only the weekly limit will remain. If the weekly limit is higher than the daily limit, you will not be able to exceed the weekly limit. For example, if your daily limit is AUD 10 and your weekly limit is AUD 20, you can deposit AUD 10 per day for two days, but after that you will not be able to make further deposits until 168 hours have passed since the last deposit.

5.4. Monthly limits

Monthly limits apply for 720 hours. Like the other limits, they take into account amounts deposited during the previous period. For example, if you have deposited AUD 50 within the last 720 hours and set a monthly limit of AUD 50, you will not be able to make another deposit until another 720 hours have passed since the last deposit. If you deposited AUD 20 and set a limit of AUD 50, you will be able to deposit the remaining AUD 30 before 720 hours pass from the previous deposit.

Note: if you already have active daily and/or weekly limits and your monthly limit is lower than any of them, those limits will be removed and only the monthly limit will apply. If the monthly limit is higher than the daily and weekly limits, you will not exceed the monthly limit. For example, if your daily limit is AUD 10, weekly limit AUD 20, and monthly limit AUD 50, you can deposit AUD 10 per day for two days, but after that you will not be able to make deposits until 168 hours have passed since the last deposit.

If you need additional explanations or assistance with setting deposit limits, please contact our Customer Support Department at [email protected].

6. Monitor your activity

Your account contains a complete history of all placed bets, which allows you to easily monitor what you are doing, how much time you spend playing, and whether you are betting responsibly.

7. Contact our Customer Support Team

All members of our Customer Support Team are trained in responsible gaming and are aware of the risks associated with compulsive gambling. If you feel that you may be at risk, our consultants will help you by explaining the available measures for limiting play on BetOnRed and directing you to specialized organizations that can provide support. You can contact the Customer Support Team by writing to [email protected].

8. Self-exclusion

If you believe that you are starting to show signs of gambling addiction, consider permanently excluding yourself from all gambling environments. If you have decided that you no longer wish to use the services of BetOnRed, you can permanently block access to your account by contacting our Customer Support Team at [email protected] and changing your account status to “Permanent self-exclusion”. If you wish to exclude yourself only for a specific period of time, you can also do so by contacting us via [email protected].