KYC Policy of the betonred.com service managed by UNO DIGITAL MEDIA B.V

The Company applies and complies with the “Know Your Customer” (KYC) principles, the purpose of which is to prevent financial crime and money laundering through customer identification and the performance of appropriate verification procedures.

The Company reserves the right to request KYC documents at any time that it deems necessary to establish the identity and place of residence of the user of the betonred.com service. We reserve the right to restrict access to services, payments, or withdrawals until proper identity verification is completed or for other reasons arising from applicable legal regulations.

We apply a risk-based approach by conducting rigorous due diligence checks and continuous monitoring of all customers, users, and transactions. In accordance with anti-money laundering regulations, we apply three levels of control depending on risk, transaction type, and customer profile.

SDD – simplified due diligence verification applied to very low-risk transactions that do not exceed specified thresholds;

CDD – standard due diligence verification applied in most cases to identify and confirm customer data;

EDD – extended due diligence verification intended for high-risk customers, large transactions, or situations requiring special control.

1. Documents

Below are the types of documents and information (Documents) that may be required from you depending on the type of verification being carried out:

1.1. The minimum set of identification data includes:

  1. first and last name;
  2. date of birth;
  3. permanent residential address;
  4. identification number;

1.2. Basic identity documents include:

  1. a valid passport or identity card;
  2. a document confirming the permanent residential address (utility bill, bank statement, etc.) not older than 6 months.

1.3. Additional identification documents:

  1. an additional identity document (driver’s licence, military ID, etc.);
  2. a photo of the user holding an open passport next to their face (clearly visible);
  3. a clear photo of the front side of the bank card (first 5 and last 4 digits of the card number, cardholder’s first and last name, and expiry date).

1.4. Documents may be rejected for the following reasons:

  1. mismatch of the address or name on the documents with the data on the account;
  2. unclear photos of documents or low-quality copies;
  3. damaged documents;
  4. documents that do not confirm age, first name, last name, or other required data;
  5. illegible documents;
  6. unaccepted documents (e.g. submitting a copy of a document that is not on the list of accepted documents, or a copy of an envelope instead of a utility bill);
  7. other reasons deemed justified by the Company’s employees or subcontractors.

1.5. After submitting the Documents, the user receives the status “Temporarily approved”, and the documents are sent for our verification. The KYC team has 24 hours to review them and inform the user of the result: (1) Approved; (2) Rejected; (3) Additional information required (no change of status).

1.6. Users with the status “Temporarily approved” may use the platform, however, the ability to make withdrawals is limited.

1.7. After completing the analysis of the Documents, the Company makes a final decision. In the event of an unsuccessful KYC process, a report with a case number is prepared and provided to the user.

1.8. If the user does not successfully pass the KYC process, they may not make further deposits or withdrawals.

1.9. After successful completion of the KYC process, each withdrawal is subject to detailed algorithmic and manual analysis to verify whether the funds were obtained as a result of proper activity on the platform.

1.10. Under no circumstances are users allowed to transfer funds directly to other users.